Terms and Conditions

These Terms and Conditions set out the rules that govern your use of RazeBet’s services. They explain the relationship between us and our users, describe account responsibilities, and outline how promotions, payments and disputes are handled. By registering an account or using the platform, you agree to comply with these terms and any additional rules that apply to specific offers or features.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your account. Only one account is permitted per person unless we expressly agree otherwise. You must provide accurate and up-to-date information when registering and when requested for verification. We may suspend or close accounts where identity, age, or ownership cannot be satisfactorily verified, or where we suspect fraudulent, abusive or criminal activity.

Eligibility requirements

To use our services you must be of legal age to gamble in your jurisdiction and have the legal right to enter into a binding agreement. We do not accept accounts from persons who are self-excluded, located in restricted territories, or otherwise barred from gambling by local law. We may apply checks to confirm your eligibility and reserve the right to refuse registration without providing a reason.

Acceptable platform use

Use the site lawfully and in good faith. Prohibited activities include abuse of promotions, collusion, use of bots or unauthorised software, money laundering, and attempts to manipulate game outcomes. You must not use VPNs or proxy services to bypass regional restrictions. Breaches may lead to account limitation, forfeiture of funds, and permanent ban.

General bonuses and promotions

Promotional offers are subject to specific terms that are provided with each promotion. General rules may include wagering requirements, maximum bet limits, game restrictions and expiry periods. Where terms differ between offers, the promotional terms prevail. We may withdraw, vary or cancel promotions at our discretion and will apply bonus terms fairly in accordance with these conditions.

Deposits and withdrawals

Payment methods, processing times and limits are displayed in the cashier when you transact. We may require verification documents before allowing withdrawals and we may apply checks on source of funds. Withdrawals may be subject to account checks, pending periods or maximum limits. Where delays occur we will communicate the reason and the expected timeframe for resolution.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will aim to resolve issues promptly and fairly. Where you and we cannot agree, we will provide information about escalation options and any independent complaint schemes that may apply. Using the platform does not waive your statutory rights.

Updates to terms and conditions

We may update these terms from time to time. Where changes are material we will notify registered users by publication on the site or other reasonable means. Continued use after changes indicates acceptance. For clarity on any term, contact our support team; for example, users of Raze Bet can request further information via the support channels listed on their account page.