Reach Out to Us
Our support team is here to help with any questions, account-related issues, technical concerns or general feedback. If you need assistance with deposits, withdrawals, verification or site functionality, contact us and we’ll reply promptly. We offer multiple convenient channels for enquiries and can guide you through account security, responsible-gambling options and payments. We can also advise on verification documents, deposit limits and troubleshooting to help resolve issues quickly. Use live chat for urgent matters or email for detailed enquiries.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email and 24/7 live chat) |
| General enquiries | [email protected] (non-urgent enquiries, expect reply within 48 hours; response times may vary) |
| Affiliate enquiries | [email protected] (partner programmes, reporting and payments) |
| Phone | +44 20 7946 0832 (Mon-Fri 09:00-18:00) |
| Working hours | Mon-Fri 09:00-18:00 |
Contact Us by Email
For detailed requests, account-related issues or situations requiring documents or explanations, email is the preferred contact method. Please email [email protected] when possible. This gives RazeBet a clear, trackable record. When contacting Raze Bet include a concise subject line, your full name and up-to-date contact details to avoid delays. For quick queries try live chat, but email remains best for complex cases.
Send Us a Message
NameEmailMessageSend messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. Some requests, for example account investigations, payment disputes or KYC checks, can take longer as they require additional verification or third-party input. We’ll keep you updated on progress and provide an estimated resolution time once your case has been reviewed.
Feedback
We want your feedback to help make RazeBet better. Please share any ideas, suggestions or issues you spot while using the site - we review every message and use the insights to improve features, promotions and support. Your input helps shape updates and prioritise fixes, so don’t hesitate to tell us what would make Raze Bet more useful and enjoyable.